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Home > Frequently Asked Questions

Frequently Asked Questions

Below are some of our frequently asked questions. If you have any other questions or concerns, please feel free to contact us.

  1. What are your hours?
  2. What types of insurance do you offer?
  3. What discounts do you have available for car insurance policies?
  4. What discounts do you have available for Home Insurance policies?
  5. I need insurance for my business. What types of businesses can you write?
  6. Can I make a payment for my insurance online or by phone?
What are your hours?


Monday to Friday 09:30 AM to 6:00 PM
Saturday 09:30 AM to 4:00 PM
Sunday Closed


We close for  New Years Day,  Memorial Day,  4th of July, Labor Day, Thanksgiving, and Christmas. Generally when one of the holidays lands on a Sunday, the office will close the following Monday.

We close at noon on Dec. 24th.



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What types of insurance do you offer?

Car Insurance
Home Insurance
Personal Umbrella Insurance
Renters Insurance
Motorcycle Insurance
Recreational Vehicles Insurance
Boats and Watercraft Insurance
Commercial Auto Insurance
Commercial Property Insurance
Commercial General Liability Insurance
Commercial Umbrella and Excess Insurance
Workers Compensation Insurance
Commercial Umbrella and Excess Insurance
Surety and Fidelity Bonds



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What discounts do you have available for car insurance policies?

Prior Insurance Discount
Home Ownership Discount
Multi Car Discount
Multi Policy Discount
Paid in Full Discount
EFT Discount
Advanced Quoting Discount
Paperless Discount
Prior policy increased limits discount
Snapshot (Progressive)
Educational Level Discount (Progressive)





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What discounts do you have available for Home Insurance policies?

Alarm discount
Age of roof discount
Newly purchased home discount
Senior discount
Newer home discount
Good credit discount
Companion auto policy discount
Hail resistant roof discount
Accredited builder discount




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I need insurance for my business. What types of businesses can you write?


Below is a list of some of the business types we write.

The list is not all inclusive, so if you don't see your business type below, call us to see if we have coverage available for your business type.


Auto Repair Shops

Bakeries

Barber Shops

Beauty Salons

Car Dealers

Caterers

Catering Trucks

Clothing Stores

Electricians

Janitorial Services

Landscapers

Lawn Care Services

Painters

Pet Groomers

Plumbers

Rental Properties

Sand Dirt and Gravel Haulers

Tailors



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Can I make a payment for my insurance online or by phone?

Most of our insurance carriers accept payments by phone or online.  

Please click on
Links to see a list of links to insurance companies and administrators or call us during normal business hours at (817) 923-2001 for assistance.



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3121 Hemphill St. | Fort Worth, TX 76110
P: (817) 923-2001 | F: (817) 923-5111

Royal Lane Enterprises Inc dba Hemphill Insurance Agency | License 7191

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