Home About Us Map Contact Us Home Home About Us Locations Contact Us FAQ's Links Espanol

Frequently Asked Questions

Below are some of our frequently asked questions. If you have any other questions or concerns, please feel free to contact us.

  1. What are your hours?
  2. What types of insurance do you offer?
  3. What discounts do you have available for car insurance policies?
  4. What discounts do you have available for Home Insurance policies?
  5. I need insurance for my business. What types of businesses can you write?
  6. Can I make a payment for my insurance online or by phone?
What are your hours?


2017 Holiday Schedule

Saturday, Dec 23, 2017  9am to 12 noon

Monday,  Dec 25, 2017  CLOSED

Monday, Jan 2, 2018  CLOSED


Monday to Friday 9:00 AM to 6:00 PM
Saturday 9:00 AM to 4:00 PM
Sunday Closed


We close for  New Years Day,  Memorial Day,  4th of July, Labor Day, Thanksgiving, and Christmas.

We close at noon on Dec. 24th. except when Dec. 24th falls on a Sunday when we are closed



Back to Top

What types of insurance do you offer?

Car Insurance
Home Insurance
Personal Umbrella Insurance
Renters Insurance
Motorcycle Insurance
Recreational Vehicles Insurance
Boats and Watercraft Insurance
Commercial Auto Insurance
Commercial Property Insurance
Commercial General Liability Insurance
Commercial Umbrella and Excess Insurance
Workers Compensation Insurance
Commercial Umbrella and Excess Insurance
Surety and Fidelity Bonds



Back to Top

What discounts do you have available for car insurance policies?

Prior Insurance Discount
Home Ownership Discount
Multi Car Discount
Multi Policy Discount
Paid in Full Discount
EFT Discount
Advanced Quoting Discount
Paperless Discount
Prior policy increased limits discount
Snapshot (Progressive)
Educational Level Discount (Progressive)





Back to Top

What discounts do you have available for Home Insurance policies?

Alarm discount
Age of roof discount
Newly purchased home discount
Senior discount
Newer home discount
Good credit discount
Companion auto policy discount
Hail resistant roof discount
Accredited builder discount




Back to Top

I need insurance for my business. What types of businesses can you write?


Below is a list of some of the business types we write.

The list is not all inclusive, so if you don't see your business type below, call us to see if we have coverage available for your business type.


Apartments

Auto Body Shops

Auto Repair Shops

Car Dealers

Carpenters

Caterers

Catering Trucks

Churches

Concrete Work

Delivery Service

Drywall

Electrician

Janitorial

Motels

Painters

Plumbers

Rental Properties

Restaurants

Landscaping

Welders

Lunch Wagon

Office

Sandwich Shop

Sand & Dirt Hauler




Back to Top

Can I make a payment for my insurance online or by phone?

Most of our insurance carriers accept payments by phone or online.  

Please click on
Links to see a list of links to insurance companies and administrators or call us during normal business hours at (817) 923-2001 for assistance.



Back to Top

Royal Lane Enterprises, Inc. dba Hemphill Insurance Agency
Texas Department of Insurance Agent License #7191